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Towerhamlets (East End) Citizens Advice


32 Greatorex Street


E1 5NP

How to get support

Call us

0203 855 5234

Email us

Visit our website

Getting in touch by phone

This line is for information only or to cancel a booked appointment.

Phone times
Day Time
Monday 2.00pm to 5.00pm
Tuesday 2.00pm to 5.00pm
Wednesday 2.00pm to 5.00pm
Thursday 2.00pm to 5.00pm
Friday 9.30am to 5.00pm

Visiting us in person

Drop in hours for initial assessments Monday to Wednesday 09:30am to 1:00pm

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 9.30am to 5.00pm
Tuesday 9.30am to 5.00pm
Wednesday 9.30am to 5.00pm
Thursday 9.30am to 5.00pm
Friday 9.30am to 5.00pm


  • Wheelchair accessible
  • Wheelchair toilet

More information about our service

Citizens Advice Tower Hamlets can ONLY assist people who live or work in the borough. People who live in surrounding boroughs such as Newham, Hackney and Redbridge must contact their local advice services, even if we happen to be the nearest CAB to where you live.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.