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Citizens Advice Swale - Sheppey Outreach


Every second Tuesday: Sheerness East Working Mens Club

47 Queenborough Rd


ME12 3BZ. All other Tuesdays: Sheppey Gateway

38-42 High Street


ME12 1NL.



ME12 1NL

How to get support

Call us

0808 278 7979

Visit our website

Visiting us in person

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Tuesday 10am to midday


You should contact the office for information about their accessibility options.

More information about our service

Drop-in service available in Sittingbourne on Mondays 10am-12pm, Sheppey on Tuesdays 10am-12pm, and Faversham on Wednesdays and Fridays 10am-12pm. Adviceline and online contact form also available, see For Household Support Fund see Foodbanks. EXISTING CLIENTS ONLY can call 01795 417666 or email

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.