Advice Session Supervisor

Apply before 11.59pm on 30 May 2025.

Job summary

Salary
£26,930
Location
London Borough of Richmond Upon Thames
Workplace
Hybrid working
Contract
Fixed term contract
Working pattern
Flexible
Hours per week
28

How to apply

You can check for more information and how to apply.

About the role

Join Citizens Advice Richmond as an Advice Session Supervisor

Citizens Advice Richmond is seeking an experienced Advice Session Supervisor for an initial three-month fixed-term contract. This rewarding role involves supporting our dedicated team of paid and volunteer advisers as they provide crucial generalist advice on welfare benefits, debt, housing, employment, and more.

You will be responsible for managing and supervising advice sessions, whether via drop-in, appointments, email, or telephone. A key part of your role will be ensuring our high advice quality standards are maintained and enhanced through regular supervision and case checking.

This position is for 28 hours per week (pro rata), based in the London Borough of Richmond Upon Thames, with hybrid or remote working considered. Job shares or fewer hours may also be an option. Previous experience as an Advice Session Supervisor is essential, and we are keen for the successful candidate to start immediately. If you have the required experience and are passionate about supporting quality advice delivery, we encourage you to apply.