Housing & Debt Supervisor

We are looking for a full-time Housing & Debt Supervisor to join our Legal Aid Team on a permanent basis.

The role will be to supervise the delivery of the Standard 2024 and Housing Loss Prevention Advice Service contracts advising, assisting and acting for clients in relation to housing and (housing related) debt matters while supervising a team of case workers and an administrator.

Legal Aid supervisor standard is essential including having supervised for at least one year or competed the supervisor course (or be willing to complete the course) and carrying out at least 350 hours of casework in the relevant category for three years

Full training and support will be given to the successful candidate to enable them to carry out their role

Responsibilities / Key Tasks:

To supervise a team of caseworkers and administration staff to ensure the delivery of the HLPAS and Standard contract relating to housing and debt.

Advise and act on behalf of clients for housing and debt matters from instruction through to completion

To provide a high-quality legal service to all clients.

To develop and maintain good client relationship skills, gaining clients ‘confidence and that of other professionals.

Comply with procedures set out in the Office Manual, Practice Manual of the Legals Services Department, professional standards and any requirement set by the Solicitors Regulation Authority (SRA).

For full details and to apply, visit our website: https://www.citizensadvicemidmercia.org.uk/vacancies/