Skip to navigation Skip to content Skip to footer

Consumer surveys and consultation responses

Citizens Advice response to the FCA Consumer Duty consultation paper

31 July 2021

Citizens Advice welcomes that the FCA is considering how to deliver a higher level of protection for consumers in financial services markets. Our response to the Consumer Duty consultation paper sets out our reflections on the consumer harms the Consumer Duty must seek to address, and provides further considerations for the FCA to ensure the intent behind the new Duty is delivered in practice.

Improving the Cash Savings Market

25 October 2018

Citizens Advice response to the FCA’s Discussion Paper on ‘Price discrimination in the cash savings market’