Advice for people affected by child abuse.
Find out how to complain about your doctor or health visitor.
Read what we're saying about a range of issues
This advice applies to England:
Advice can vary depending on where you live.
Advice for other parts of the UK:
What you need to think about when making an insurance claim.
Find out how to make and settle a claim.
Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you.
What to think about before taking up an offer to settle a claim directly from another insurer.