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Citizens Advice responds to DCLG funding to tackle rogue landlords

Dydd Gwener, 22 Ionawr 2016

Citizens Advice has responded to an announcement by the Department for Communities and Local Government that councils will get £5 million funding to tackle rogue landlords. Councils will be able to use the money to carry out more raids and increase inspections of properties.

Victims and witnesses need clear communication, says Citizens Advice

Dydd Mercher, 13 Ionawr 2016

Citizens Advice has today called for the Crown Prosecution Service to make every effort to support victims and witnesses by clearly explaining why decisions have been taken about a case, keeping them informed of the where and when they are expected to give evidence, and providing information on available support.

Npower failed to provide basic customer service

Dydd Gwener, 18 Rhagfyr 2015

Citizens Advice has responded to Ofgem’s decision to order Npower to pay £26million after it sent out inaccurate bills and failed to deal with complaints correctly.

Only 2 in 5 people are aware of financial abuse

Dydd Iau, 10 Rhagfyr 2015

Citizens Advice has today warned that victims of financial abuse face a day to day reality of control and fear, but only 2 in 5 people are aware it is a form of domestic abuse.