Citizens Advice urges energy suppliers to cut prices
Dydd Mercher, 15 Gorffennaf 2015
Citizens Advice has called on all energy suppliers to reduce prices to help bring down consumer bills.
Citizens Advice response to summer Budget 2015
Dydd Mercher, 8 Gorffennaf 2015
Gillian Guy, Chief Executive of Citizens Advice, said: “Whilst this Budget provides help to the low paid those at the sharp end of welfare cuts will really struggle. The growing economy needs to lead to a more secure future for all; whether you are starting out as self employed; a parent trying to balance work with childcare or in someone who works but needs extra support.
Government review must look at tackling all forms of domestic abuse
Dydd Mawrth, 7 Gorffennaf 2015
Citizens Advice has today called for the Government to make sure its review to tackle domestic violence helps victims of all types of abuse. The national charity has also welcomed extra funding to support victims, after the Chancellor announced that he will commit a further £3.2m in tomorrow’s Budget toward refuges.
CMA investigation must address failures of energy market
Dydd Mawrth, 7 Gorffennaf 2015
The Competition and Markets Authority (CMA) investigation will only be a success if it paves the way for an energy market that works for all consumers, Citizens Advice has said.
Online marketplace shoppers need better protection
Dydd Gwener, 3 Gorffennaf 2015
Nearly 11 million shoppers had a problem buying items through online marketplaces last year, according to new online research from Citizens Advice
Prepay energy customers paying £226 a year more
Dydd Gwener, 3 Gorffennaf 2015
Prepay energy customers pay an average of £226 more per year than they would on the cheapest online direct debit deals, reveals new analysis by Citizens Advice.
Realities of domestic abuse not widely known, says Citizens Advice
Dydd Iau, 2 Gorffennaf 2015
Almost one in three people do not know that domestic abuse happens between former partners, new findings from Citizens Advice reveal.
1 in 3 cold call scams are for fraudulent financial and professional services
Dydd Mawrth, 30 Mehefin 2015
Fraudulent banking services, dodgy credit brokers and bogus investment opportunities are the most common cons at the end of a cold-call, finds Citizens Advice.
Momentum in tackling domestic abuse must be maintained
Dydd Iau, 25 Mehefin 2015
Citizens Advice has today said that guidance to help people identify domestic abuse and support victims must be made more widely available to maintain welcome progress in criminal prosecutions. The Crown Prosecution Service has revealed that a record 107,000 of people have been prosecuted for violence against women and girls offences.
Debt management companies need to clean up their act
Dydd Iau, 25 Mehefin 2015
Debt management companies are still exploiting people in dire financial straits, Citizens Advice said today.
Prepay energy customers still paying more for less
Dydd Iau, 25 Mehefin 2015
Prepay energy customers are paying more money for poor service, Citizens Advice has said.
"Victims and witnesses must be supported and empowered by the justice system”, says Citizens Advice
Dydd Mawrth, 23 Mehefin 2015
Reforming the justice system to make it more efficient and responsive to the needs of victims and witnesses is the right thing to do, Citizens Advice has said today. Today the Justice Secretary Michael Gove called for changes to be made to the “outdated” courts system that fails society's poorest people as well as victims of domestic abuse or rape.
Surge in problems with parking on private land
Dydd Iau, 18 Mehefin 2015
Citizens Advice is reporting a dramatic rise in people seeking help about penalties for parking on private land, according to the charity’s latest Consumer Advice Trends report.
A fifth of British households have energy complaints
Dydd Mercher, 17 Mehefin 2015
Around 20 per cent of British households complain to their energy provider every year, a Citizens Advice report reveals today (Thursday June 18, 2015).
PIP waiting times falling 'slowly but surely'
Dydd Mercher, 17 Mehefin 2015
Citizens Advice has today called for an end to delays for people applying for Personal Independence Payments (PIP).
Public service complaint systems failing too many people
Dydd Mawrth, 16 Mehefin 2015
People need a single, clear system to make complaints about public services, says Citizens Advice in response to a report from the National Audit Office.
Vague job ads “wasting people’s time and business’ money"
Dydd Mawrth, 16 Mehefin 2015
Many online job adverts missing basic information about hours and pay.
Housing debate must look beyond challenge of home ownership
Dydd Mawrth, 16 Mehefin 2015
Our new figures reveal that three people every minute are turning to Citizens Advice with a housing problem.
People must be heard by public services say Citizens Advice
Dydd Gwener, 12 Mehefin 2015
Citizens Advice has highlighted the need for a single clear system for complaints about public services, in response to a report from the Parliamentary and Health Service Ombudsman (PHSO).
Payday loan problems halved since cap introduced
Dydd Iau, 11 Mehefin 2015
The number of problems reported to Citizens Advice about payday loans have almost halved.