Chwilio

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Q2: listing your health professionals

  Help to fill in Q2: listing your health professionals for PIP. Find out what this means and get advice on how to complete the question for your claim

• Letter to complain to a phone company about cashback

  Use this letter to complain to a phone company that hasn't given you the cashback they promised

• Letter to 'make time of the essence': goods

  Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Check if your housing problem is discrimination

  Find out if your landlord, letting agent or someone else involved in your housing is discriminating against you under the law

• If you live in a mobile home in Wales

  Check the rules about mobile homes in Wales. Check which organisations can help if you’re worried about conditions on your site

• Social services complaints - using the complaints procedure

  Using the local authority complaints procedure to complain about social services