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Citizens Advice Waltham Forest

Citizens Advice Waltham Forest

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face.

We're an independent charity and part of the Citizens Advice network across England and Wales.

Contact us

Phone us 0300 330 1175

or call in

Our location and opening times

More from us

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing  a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

We provide a free immigration service if you live in Waltham Forest. If you live outside the borough, we offer an initial consultation followed by competitive fees for application and full casework support [ 220 kb] from our fully qualified immigration and asylum specialists. Contact our fee paying immigration service: 020 8509 6432 or

Contact our SENDIASS service [ 1.3 mb] for information and guidance if your child has special educational needs or a disability.

The Waltham Forest Directory is the one-stop shop for information, advice and support services for all families across the borough. 

Specialist Volunteering Opportunities

We are recruiting SENDIASS Volunteers to support Waltham Forest SENDIASS (Special Educational Needs and Disability Information, Advice and Support Service) - download the role description and application form [ZIP 2 mb].

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

Digital role

Our volunteer opportunities


We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Donate and help us to keep giving advice for free

Without the generous support of people like you, we couldn't continue to do the work we do.

Donate now

Thank you to all our supporters

                and Housing Waltham Forest