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Citizens Advice Waltham Forest

Contact us

220 Hoe Street, Walthamstow
E17 3AY


About our advice service

Following the latest government guidance we will continue to help and support you if you need our services. Please call  
Adviceline: Monday – Friday 9.00am – 5.00pm      08082787838
Following your call if you need additional help we will agree a time to call you back. The level of support will not change just the way we communicate. 

If you have an appointment to attend our offices this week or next week we will call you instead. 

Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)  Face to face appointments will be m

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday 10.00 - 14.00 08082787838
Tuesday 10.00 - 14.00 08082787838
Wednesday 10.00 - 14.00 08082787838
Thursday 10.00 - 14.00 08082787838
Friday 10.00 - 14.00 08082787838

Telephone advice times

Day Time Further information
Monday 09.00 - 17.00 08082787838
Tuesday 09.00 - 17.00 08082787838
Wednesday 09.00 - 17.00 08082787838
Thursday 09.00 - 17.00 08082787838
Friday 09.00 - 17.00 08082787838

Access details

  • Wheelchair accessible
  • Internet advice access