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Powerhelp Project Adviser

Position: Powerhelp Project Adviser

Location: Leeds

Closing date: 25 October 2017

Role details

Job title: POWERHELP PROJECT ADVISER

Location: Leeds

Salary: Scale points 25-28 (£22,658- £24,964 p.a.)+ pension

London allowance: No

Salary pro rata: No

Hours per week: 35

Type of contract: Fixed term

Closing date for applications: 2017-10-25

Interview date: 2017-11-02

How to apply: www.citizensadviceleeds.org.uk

POWERHELP PROJECT ADVISER

Hours: 35 hours per week (full time)

Salary: Scale points 25-28 (£22,658- £24,964 p.a.)+ pension

Contract: 1 year fixed term

Citizens Advice Leeds is seeking an adviser to work on our exciting new project- PowerHelp.

The purpose of the post is to provide access to advice for customers referred by Northern Power Grid in the Yorkshire region.

The successful candidate will provide advice via telephone, Skype or other suitable channel with a particular emphasis on fuel poverty and energy issues. They will develop good working relationships with local Citizens Advice to help ensure customers from across Yorkshire can access the help they need.

The ability to work flexibly and efficiently in a demanding environment is essential, as is the ability to think on your feet and the ability to communicate effectively with a range of stakeholders.

Suitable candidates for the post will have experience of delivering generalist advice including debt, welfare benefits and housing

Closing date for applications: 5pm on 25th October 2017

Interviews: Thursday 2nd November 2017

Application packs for all posts can be downloaded from:

www.citizensadviceleeds.org.uk

Please note that CVs will not be accepted as any part of the application process.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.