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Training Officer

Position: Training Officer

Location: Leeds

Closing date: 29 October 2017

Role details


Location: Leeds

Salary: Scale points 26-29 (£23,398 - £25,951 p.a. pro rata) + pension

London allowance: No

Salary pro rata: Yes

Hours per week: 17.5

Closing date for applications: 2017-10-29

Interview date: 2017-11-10

How to apply:


Citizens Advice Leeds is seeking candidates to join our new project- Connect Leeds- which aims to reduce digital exclusion among Citizens Advice Leeds service users. The Connect Leeds team will support service users to access digital services, including webchat and Skype, and to increase their skills and confidence in using digital services.

Citizens Advice Leeds is seeking a Training Officer to work on our exciting new project- Connect Leeds.

The purpose of this post is to help Citizens Advice Leeds staff, volunteers and members of the public, prepare for the roll out of Universal Credit in Leeds, through delivery of training with a particular emphasis on Universal Credit, Welfare Benefits and digital skills.

The ability to work flexibly and efficiently in a demanding environment is essential, as is the ability to think on your feet and the ability to communicate effectively with a wide range of audiences

Suitable candidates for the post will have considerable knowledge within Welfare Benefits advice work and experience of developing and delivering training using a wide range of training methods in addition to excellent organisational skills.

Closing date for applications: 5pm on 29th October 2017

Interviews: Friday 10th November 2017

Application packs for all posts can be downloaded from:

Please note that CVs will not be accepted as any part of the application process.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.