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Complaining about energy companies

This section explains how complain to an energy company and what you can do if you’re not happy with their response. 

How to complain to your energy supplier

Steps you should take to complain to your energy supplier if you have a problem with any of the services or products provided by your supplier.

Guaranteed standards for energy companies

What Guaranteed Standards are and how you can claim compensation when energy companies do not meet required standards.