Stop being chased for a parking ticket
You shouldn’t get letters demanding payment if you’re appealing a parking ticket or have already paid. Letters like this can be harassment, so you can take steps to stop them.
Don’t be tempted to ignore a letter about a parking ticket – even if you’ve paid – because it can have serious consequences.
If you’ve already paid your parking ticket
You won’t have to pay the parking ticket again – you just need to prove you’ve paid. Proving you’ve paid is quick and free to do.
Contact whoever gave you the ticket and tell them how much you paid and when. Explain that they must stop sending you letters because harassment is a criminal offence under section 40 of the Administration of Justice Act 1990 and section 2 of the protection from Harassment Act 1997.
To prove you’ve paid, send one or more of the following:
a bank statement with the amount and date you paid highlighted or underlined – for security, cover your account number and sort code
your receipt if you paid in person – for example at a post office or to a police officer for an on-the-spot Fixed Penalty Notice
a printed copy of the email confirmation – or a screenshot of the confirmation screen – if you paid online
If you’ve been ordered to pay the parking ticket to a court, include a receipt for any money you’ve paid into the Court Funds Office.
Send your proof of payment to whoever gave you the parking ticket. It’s a good idea to send copies of receipts or statements instead of originals, in case they get lost in the post.
You should send the documents by recorded delivery. You’ll then be able to prove that they arrived.
If you’re already appealing your ticket
You don’t have to pay a parking ticket if you’re waiting for an answer to your appeal. If you’ve been sent letters that put pressure on you to pay, call or write to whoever is chasing you and ask them to stop.
Explain that under section 40 of the Administration of Justice Act 1990 and section 2 of the protection from Harassment Act 1997, they must stop sending you letters until there’s a decision on your appeal. Tell them:
the date you appealed
who you sent the appeal to
the parking ticket reference number
Make sure you write down the name of the person you speak to and the date and time of your call – you might need to refer to the conversation later in your appeal.
If you’ve ignored a parking ticket
It’s a good idea to look into appealing your parking ticket if it was given to you within the last 28 days. If you received your ticket more than 28 days ago you probably won’t be able to appeal – but don’t ignore the ticket.
You should pay your parking ticket, if you can. If you don’t pay:
the cost could go up as you might have to pay court costs – and PCNs are increased by 50% if you don’t pay in time
your credit rating could be affected
Contact your nearest Citizens Advice to find out your options if you can’t afford to pay the parking ticket.