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Taking action about discrimination in goods and services

This section explains what you can do if you've been discriminated against by a trader or service provider.

There are a number of things you can do to challenge unlawful discrimination under the Equality Act 2010. For example, you may be able to make a complaint or take legal action.

Taking action about discrimination

Things to think about before taking action about discrimination when buying goods, or accessing services, including checking discrimination took place and choosing the best course of action for you.

Complaining about discrimination

Explains how you can make a formal or informal complaint if you have been discriminated against when buying goods or accessing services.

Taking legal action

Explains how to take legal action against a trader or provider, if you have been discriminated against when buying goods or accessing services.