Your rights if you live in a council or housing association home
This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales
Your tenancy type
If you're a social housing tenant, you’ll normally have a Scottish secure tenancy. In some cases, you might have a short Scottish secure tenancy.
Social housing is also sometimes known as a public sector housing.
You're a social housing tenant if you rent from:
a local council, or
a registered social landlord.
A registered social landlord is a housing association or housing co-operative registered with the Scottish Housing Regulator.
If you’re not sure, check what type of tenancy you have on the Shelter Scotland website.
If you live in a mid-market rent property
If you rent a mid-market rent property you’ll be renting from a private company that has been created by a housing association. This means you have a private tenancy.
Find out more about your rights if you live in a private rented home.
Rights of Scottish secure tenants
If you’re a Scottish secure tenant, you have the right to stay in your home unless the landlord gets a court order to evict you. You can enforce your rights, for example, to get repairs done, without worrying about being evicted. The landlord must follow the correct process to evict you. The landlord can only get a court order to evict you if there are special grounds. For example, if you have:
damaged the property
broken a tenancy term
rent arrears.
If the landlord is evicting you for rent arrears, there are rules about the help that the landlord must give you before they can evict you.
Find out more about facing eviction.
You also have other rights by law, including the right to:
a written tenancy agreement. Find out more about tenancy agreements
information about the rules on allocation, transfer and exchange
get a copy of the personal information your landlord holds in your housing file- check your tenancy agreement or ask your landlord how to do this
have certain repairs carried out by the landlord - find out how to get repairs done while renting
sublet your home - find out more about subletting your tenancy on the Shelter Scotland website
add a joint tenant - find out more about adding a joint tenant on the Shelter Scotland website
assign your tenancy - find out more about assignation
succession - this means someone can inherit your tenancy if you die- find out more about succession
not be discriminated against by your landlord- check if your housing problem is discrimination
be consulted about certain changes that affect your tenancy.
You should check your tenancy agreement for more information about your rights. Your tenancy agreement might give you more rights than your basic rights in the law.
Rights of short Scottish secure tenants
Public sector landlords might offer a short Scottish secure tenancy when someone's housing need is short term. A landlord can also convert a Scottish secure tenancy to a short Scottish secure tenancy. They can do this if a tenant, or a member of the tenant's household, has had an antisocial behaviour order granted against them.
A short Scottish secure tenancy must be given for a minimum of 6 months initially, then 12 months and in some cases extended to 18 months. At the end of the term of the short Scottish secure tenancy or the extensions to the term, the landlord must either convert the tenancy to a Scottish secure tenancy or end the tenancy. The landlord can also end the tenancy during the tenancy agreement if there are grounds to do so, for example, rent arrears or antisocial behaviour.
The rights of a short Scottish secure tenant are the same as those of a Scottish secure tenant, except that a short Scottish secure tenant does not have a right of succession. This means no one can inherit your tenancy if you die.
Standards of service
The Scottish government publishes the Scottish Social Housing Charter. The charter sets out:
the standards that all social landlords should meet
what you can expect from your landlord.
It’s used by the Scottish Housing Regulator to assess how well the landlord is doing in meeting the standards.
You can find out a landlord’s performance on the Scottish Housing Regulator's website.
The Scottish Housing Quality Standard
The Scottish Housing Quality Standard (SHQS) sets out quality standards for social housing. Public sector landlords are working towards meeting the requirements of the SHQS.
There's a guide for tenants about the Scottish Housing Quality Standard on the Scottish government website.
Complaints about social landlords
You have the right to complain if you’re not satisfied with the service provided by your local council or housing association. If you’re unhappy with the way in which your complaint is handled, you can complain to the Scottish Public Services Ombudsman.
Find out more about complaining to the Scottish Public Services Ombudsman.
If a landlord discriminates against you
A social landlord must not discriminate against you because of these protected characteristics:
disability
gender reassignment
pregnancy and maternity
race
sex
sexual orientation
religion.
These protected characteristics are covered by the Equality Act 2010. A landlord or agent might be breaking the law if, because of a protected characteristic, they:
refuse to rent a property to you
charge you higher rent than other tenants
give you worse terms in your tenancy agreement than other tenants
treat you differently from other tenants when you use facilities, such as laundry or a garden
evict or harass you because of a characteristic you have
refuse to do repairs or make reasonable changes that would allow a disabled person to live there.
You can check if your housing problem is discrimination.
Get more help
Housing law can be complex. You can get more help from:
housing advice centres
solicitors with expertise in housing law
law centres
Shelter Scotland- find out how to get help from Shelter Scotland
Citizens Advice Bureaux - check how to contact your local Citizens Advice Bureau.