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Complaints

Find out when and how to complain to an ombudsman and which one you should use. Also information on where to complain about MSPs, the Scottish Parliament, councillors and members of devolved bodies.

Complaining about councillors and devolved public bodies

Find out how to make a complaint about the misconduct of councillors and members of devolved public bodies.

Complaining about your MSP or the Scottish Parliament

Information about how to complain about your MSP or the Scottish Parliament and what you can complain about such as conduct, treatment by Scottish Parliament staff, their customer services and policies.

Complain to an ombudsman or commissioner in Scotland

How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations.