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• Your energy supply

  Get advice if you're having problems with your gas or electricity supply

• Save energy at home

  Information about saving energy at home. Get help on how to make your home more energy efficient, saving money heating your home and more.

• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier.

• Your energy meter

  Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more.

• Problems with your energy bill

  Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased.

• Problems with renting and energy bills

  Advice on some of the common problems with renting and energy, like gas and electricity supplies.

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter.

• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services.