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• Cancelling building or decorating work

  When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Stolen goods

  What you should do if you find you have bought stolen goods

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in Scotland – including if you've already paid or are appealing your ticket

• Building work and repairs for flood damage

  Information on sorting out building work and repairs following flood damage

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options