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Consumer
Get advice on your consumer rights, including complaints and trading standards
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters
Selling a home
Guidance on selling a house, from choosing a solicitor or estate agent to completion of sale
Complain to an ombudsman or commissioner in Scotland
How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations
Problems with flatmates, sharers and subtenants
Information on overcrowding in accommodation and taking in lodgers or subletting to subtenants
Information for private landlords
Information for private landlords on where to find out about your rights
Buying a home
Information on buying a house including information on choosing a solicitor or conveyancer, making an offer, mortgages, surveys, home reports and help to buy schemes for first time buyers
How to read your smart electricity meter
Find out how to get a reading from your smart electricity meter or your meter's in-home display