Search

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Check if you can increase your income

  Check you’re getting all the money you’re entitled to - including benefits, grants from charities and payments from government schemes

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• What to bring to a bureau

  Information and paperwork that you should take with you when you visit a Citizens Advice Bureau in Scotland to help the adviser deal with your case more efficiently

• Using alternative dispute resolution to solve a problem

  How alternative dispute resolution (ADR) may help solve a problem and descriptions of the main types of ADR schemes and how to use them

• Pension Age Winter Heating Payment

  Find out more about Pension Age Winter Heating Payment, an annual payment to help older people with energy bills in winter. This benefit replaces Winter Fuel Payment in Scotland.

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question