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• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Appealing to the First-tier Tribunal (Social Security Chamber)

  Find out how to appeal a benefit decision made by Social Security Scotland. A re-determination must usually take place before you can appeal

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Ending a civil partnership

  Information on financial arrangements, children, and housing rights when a civil partnership ends through dissolution. Includes information about help with legal costs and family mediation

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• What counts as disability discrimination

  Find out more about disability discrimination in employment, access to goods and services, education, public transport

• Funding for energy efficiency in homes

  Find out about funding schemes available to help make homes more energy efficient. Schemes available for tenants, homeowners or landlords

• Check what benefits you can get

  Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators

• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Asking your employer for changes to help you if you’re disabled

  Find out when your employer has a duty to make changes to help you with your disability