Search

• Check if a business has discriminated against you because you’re transgender

  Find out about your rights when you're using services - including services for men or women only

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment

• Taking legal action about discrimination

  Explains the process for taking court action about discrimination, including sending a letter before claim, filling out a claim form and how a defendant should respond to the claim

• Adult Disability Payment

  Adult Disability Payment is a benefit for working-age adults who live in Scotland to help with the costs of having a long-term disability or health condition

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• Appealing to the First-tier Tribunal (Social Security Chamber)

  Find out how to appeal a benefit decision made by Social Security Scotland. A re-determination must usually take place before you can appeal

• Ending a civil partnership

  Information on financial arrangements, children, and housing rights when a civil partnership ends through dissolution. Includes information about help with legal costs and family mediation