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Vets and pets
Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them.
Getting the best credit deal
Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments
Tenancy agreements
Find out about tenancy agreements and what they should have in them as well as information a tenant must be given and about sham tenancies and unfair tenancy agreements
How to use simple procedure
How to use simple procedure to take someone to court in Scotland. Find out more about how to submit a claim
HELMS (Home Energy & Lifestyle Management Ltd) and Green Deal complaints
Get free advice to find out if you've been scammed by HELMS (Home energy and lifestyle management ltd) when they sold you solar panels, wall cladding and other energy efficient products for your home
Telling delivery companies about your delivery or collection needs
Check how you can set your accessibility needs for parcels delivered to your home, locker, shop or collection point
Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable
Scams
Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report