Search

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Help with travel costs for younger people

  Information for young people on how to get free or cheaper travel on public transport

• A Guide for Mobile Home Owners in Scotland

  Where to find out about the rights and responsibilities of mobile home owners who live permanently in their homes

• Making an insurance claim for flood damage

  Information about making an insurance claim after flood damage

• Getting British citizenship for children

  Check if your child can become a British citizen if they were born in the UK, have a British parent, migrated to the UK or are eligible another way

• Help with the simple procedure claim form

  Get step-by-step help with the simple procedure claim form. Take someone to court in Scotland using this simple procedure guidance

• Step 1: Check the time limits for taking action

  Step 1: Check the time limits for taking action This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales Deadline for taking legal

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the UC50 form, so you can give the information you need

• You are a public-sector tenant taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a public sector tenant to court for rent arrears and eviction, the court hearing and what decisions the sheriff can make

• If you’re not happy with Royal Mail’s decision about compensation

  Check how to challenge Royal Mail’s decision about compensation for damaged, lost or delayed post