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• If your ESA is stopped or reduced

  What to do if your ESA is stopped or reduced. If the DWP stop or reduce your ESA, you might be able to challenge them or start a new claim

• NHS patients' rights

  Information on the rights of clients within the National Health Service including access to GPs, hospital services and refusal of treatment

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally.

• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal.

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Carers: help and support

  Find out if your client is a carer and if they can get help and support - including benefits and allowances

• Information for prisoners and their families

  Information on practical arrangements to make before going into and leaving prison, communication and other organisations offering advice