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• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Problems with public water quality and supply

  Problems with the quality of the public water supply and with other problems such as water pressure and interruptions to the supply

• Claiming compensation from Royal Mail

  Check how to claim compensation for damaged, lost or delayed post. Check how much compensation you should get

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Private water supply registration and quality of supply

  Registration and testing of a private water supply, displaying public notices, and information about how to maintain and improve the supply