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• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration.

• Change in circumstance

  Change in circumstance Council Tax Reduction - changes in your circumstances Council Tax Reduction - can you get an extended reduction Council Tax Reduction - temporary absence from home

• Extra concessions if you have a Blue Badge

  Extra concessions that may be available for blue badge holders such as extra parking spaces, and exemption from some taxes and tolls.

• If you can't keep to your jobseeker's agreement

  What to do if you can’t keep to your jobseeker's agreement because of illness, emergencies or changes to your situation

• Getting benefits if you got ill or were injured at work

  Check if you can claim Industrial Injuries Disablement Benefit and how to deal with problems

• Jury service

  Information on jury service covering who can serve, and rights and duties of jurors

• Getting divorced

  Information on financial arrangements, children and housing rights when a marriage ends through separation or divorce. Includes information about help with legal costs and family mediation

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Credit sale

  Information about what credit sale is, how it works and interest-free deals.

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have.