Search

Search instead for consumer advice

  • Types of insurance

    Overview and content list for types of insurance. Read advice about the different types of insurance, including building, travel and vehicle insurance

  • Septic tanks

    Buying and registering a septic tank, how septic tanks work, and information on desludging and problems such as blockages, overflows and leaks

  • Water meters

    Deciding whether to install a water meter, how to get a meter, and the costs and charges involved

  • Insurance claims

    Overview and content list for insurance claims. Read our advice about making a claim on your insurance and when an insurer approaches you to settle a claim

  • Public sewerage

    Getting connected to the public sewage system, and finding out who is responsible for maintenance and  improvements to your system and for dealing with problems such as blockages, flooding and smells

  • Buying or repairing a car

    Information about buying or repairing a car. Get help if you have problems with a used car or repairing a car, if the car you bought is hire purchase and more

  • Letter for repaying debt to your energy supplier

    Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

  • Letter to complain about energy mis-selling

    Use this template letter to complain if you've been pressured into signing an energy contract when you didn't want