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• Letter to complain about faulty goods bought from a company

  Letter to complain about faulty goods and ask for a repair, replacement or refund

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Public sector equality duty - taking legal action

  Things to think about when taking legal action against a public authority for failing to meet the public sector equality duty, covering judicial review, time limits and remedies

• What to do if you don't get your maternity rights

  Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law

• Rent arrears and other debts in student housing

  Information on what can happen if debts such as rent arrears are not paid to a student housing provider

• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Get help with private renting costs

  Find out how much it costs to start renting from a private landlord or letting agent and make sure you get all the benefits and payments you're entitled

• Other benefits and help if you get Pension Age Disability Payment

  Find out about other benefits and help if you get Pension Age Disability Payment