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  • Find an approved garage

    Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

  • What to do if you've been scammed

    Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

  • Problems with public water quality and supply

    Problems with the quality of the public water supply and with other problems such as water pressure and interruptions to the supply

  • Problems getting insurance

    Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

  • Unhygienic and unclean premises

    What to do if you think a food shop, vendor or restaurant is selling food in an unclean or unhygienic environment. Also includes information about the Food Hygiene Information Scheme and Eat Safe Award

  • Return faulty goods

    Find out when and how you can return faulty goods for a refund, repair or replacement

  • Your energy meter

    Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more

  • Buying event tickets safely online

    Advice on how to buy event tickets safely online. Find out what to look for when buying tickets to an event online to make sure it's safe