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• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Challenge your dismissal

  How to challenge your dismissal by appealing to your employer or making an unfair dismissal claim to an employment tribunal

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• The scheme of assistance for house repairs and adaptations

  Find out what help local authorities can provide for repairs and improvements to privately owned houses and adaptations for disabled people

• Q17 - behaving appropriately

  Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question

• Check if you can get Council Tax Reduction

  Rules about who can apply for Council Tax Reduction and the eligibility criteria required for each of the three types of CTR schemes available in Scotland

• Antisocial behaviour

  How to deal with antisocial behaviour in housing including harassment, bullying, vandalism and noise