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1,220 results found for consumer advice
Vehicle insurance if the accident wasn't your fault
What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired
Decide if prepayment is right for you
Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one
Funding for energy efficiency in homes
Find out about funding schemes available to help make homes more energy efficient. Schemes available for tenants, homeowners or landlords
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
Check if your smart meter should work in smart mode
Check if your smart meter should work in smart mode This tool can tell you what type of smart meter you have in your home and if it should work in smart mode. It can’t tell you if it’s currently
Taking your PPI complaint further
What to do if you can’t complain to your PPI company or you’re not happy with their decision
Find out who your gas or electricity supplier is
Who to contact to find your energy supplier or Meter Point Reference Number
Contacting your energy supplier about a problem
How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint
Complain about mis-sold PPI
How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought