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  • Income protection insurance

    Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

  • Stop getting junk mail

    Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce

  • Make a complaint

    Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

  • Problems getting insurance

    Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

  • Buying event tickets safely online

    Advice on how to buy event tickets safely online. Find out what to look for when buying tickets to an event online to make sure it's safe

  • Help with travel costs for younger people

    Information for young people on how to get free or cheaper travel on public transport

  • Return faulty goods

    Find out when and how you can return faulty goods for a refund, repair or replacement

  • Unhygienic and unclean premises

    What to do if you think a food shop, vendor or restaurant is selling food in an unclean or unhygienic environment. Also includes information about the Food Hygiene Information Scheme and Eat Safe Award