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• Struggling to pay your bills

  Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

• Check how much a call will cost

  How much you might have to pay for calls that are outside of your free calls or minutes

• Problems with your energy bill

  Information about problems with your energy bills. Check if you're responsible for paying, if you haven't had an accurate bill and if the price increased

• Lost, found and uncollected goods

  Explains when goods are uncollected or abandoned and what to do about unsolicited goods

• Problems with energy efficiency at home

  Problems with energy efficiency at home Problems with your Green Deal energy efficient home improvements How to complain about your Green Deal energy efficient home improvements HELMS (Home Energy

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• How to appeal if Scottish Water refuses to connect you

  How to appeal if Scottish water refuses to connect you to the main water or sewage systems

• Your business's energy supply

  Get help with your small business's energy supply. Information about dealing with your bills, switching your supplier and what to do when you move premises