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• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit.

• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account.

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off.

• Check who can claim Universal Credit

  Check if you can get Universal Credit, a benefit you can claim if you're on a low income or unemployed. Read our advice to check if you're eligible.

• Getting Universal Credit if you’re sick or disabled

  Check if you can apply for support if you can't work because you're sick or disabled. Universal Credit is available for people with sickness or disabilities.

• Check if a change affects your Universal Credit

  Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life.

• Other benefits and help if you get Child Disability Payment

  Find out about other benefits and help if you get Child Disability Payment.