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• Information for prisoners and their families

  Information on practical arrangements to make before going into and leaving prison, communication and other organisations offering advice

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker

• Applying for British citizenship

  How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Check if your child can get a permanent right to live in the UK

  Check if your child can get indefinite leave to live in the UK, including the rules about your income