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• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• Struggling to pay your bills

  Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

• Problems with energy efficiency at home

  Problems with energy efficiency at home Problems with your Green Deal energy efficient home improvements How to complain about your Green Deal energy efficient home improvements HELMS (Home Energy

• Complain to the Energy Ombudsman

  When and how to complain to the Energy Ombudsman when you have a dispute with your energy supplier

• How to make a complaint about a bus service in Scotland

  How to complain about a public bus service in Scotland

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Problems with your energy supplier or supply

  Get help with issues relating to your energy supply, such as information about power cuts, if your supplier has gone bust and claiming compensation

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad