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• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Sick or disabled people and carers

  Overview and content list for benefits help for sick or disabled people and carers. Get help and support on claiming benefits

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback'.

• Change how your Universal Credit is paid in Scotland

  Information about Universal Credit choices for people living in Scotland applying for or already getting UC in a full service area. These choices allow for UC to be paid twice a month and for the housing element to be paid direct to a landlord.

• Young people and family

  Find out about family matters affecting children and young people, including information on adoption, local authority care, wills and inheritance and the minimum age for getting married or registering a civil partnership

• If the Pension Service says you've had a Pension Credit overpayment

  How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment.

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card.

• Moving from other benefits

  Universal Credit is replacing 6 ‘legacy benefits’. Find out how moving to Universal Credit will affect you if you're already getting other benefits.

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits