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• Problems at school

  Information providing general guidance for coping with problems at school and outlining some situations which commonly arise

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card.

• Birth certificates and registering a birth

  Information on how to register a birth, make changes to a birth certificate and order copies of certificates

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed.

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration.

• Start the work capability form for Universal Credit

  To apply for Universal Credit if you can't work because you're sick or disabled, you'll need to complete the work capability (UC50) form.

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you.

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Young people and family

  Find out about family matters affecting children and young people, including information on adoption, local authority care, wills and inheritance and the minimum age for getting married or registering a civil partnership

• Moving from other benefits

  Universal Credit is replacing 6 ‘legacy benefits’. Find out how moving to Universal Credit will affect you if you're already getting other benefits.