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• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

• How an arbitrator decides the outcome of a complaint

  How to apply for arbitration relating to a dispute, how an arbitrator decides the outcome, what happens after the decision, and who pays for the costs of arbitration

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow

• Check if you can get 'new style' JSA

  Check if you can claim 'new style' Jobseeker's Allowance (JSA) - and how much you'll get - while you look for a full-time job

• Types of private tenancies

  Housing rights for the types of tenancies that exist for tenants of private landlords. Includes regulated tenancies, assured and short assured tenancies, private residential tenancies, common law tenancies and HMOs

• Dealing with mortgage arrears

  What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Problems at school

  Information providing general guidance for coping with problems at school and outlining some situations which commonly arise