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• Young people and the law

  Find out about the age of criminal responsibility and the rights of young people in relation to the police and in criminal and civil proceedings

• Immigration

  Get advice on moving to and staying in the UK, including dealing with visas

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Before you claim

  Before going through the process of claiming you should check if you can get child benefit. Read our advice on who is eligible for child benefit payments.

• Workplace pensions

  Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs

• Check what compensation you can get for unfair dismissal

  Find out how to work out your basic and compensatory awards, when your compensation could be increased or decreased, if you need to repay any welfare benefits

• Complaints about water and sewerage services

  How to complain about water and sewerage services supplied either by Scottish Water or by a private contractor

• Income Support - how much you can get

  Find out how much Income Support you could get, including additional payments for housing costs