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• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Council Tax Reduction - how to apply

  How, where and what evidence you need to apply for a Council Tax Reduction

• Make an offer to non-priority creditors - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Make an offer to non-priority creditors - letter

  Letter for when you have some money available to offer your non-priority creditors

• Preparing to apply for pre-settled and settled status

  Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• You are a private-sector tenant taken to the tribunal for rent arrears

  Information about the procedure a landlord must follow in order to take a private sector tenant to the First-tier Tribunal for rent arrears and eviction, the tribunal hearing and what decisions the tribunal can make

• Ask non-priority creditors to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve