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• Medical evidence

  Find out how to get and submit medical evidence with your ESA50 form. This helps give the DWP an idea of how your condition affects your ability to work

• Funeral Support Payment

  Funeral Support Payment is a Scottish benefit to help with the costs of a funeral for people on certain low-income qualifying benefits. Information covers when and how to apply, what the payment should be, and what you can't claim for.

• Work or volunteer with us

  Find paid and volunteer opportunities with Citizens Advice Scotland and local Citizens Advice Bureau across Scotland. Learn about working for the national organisation or volunteering as an adviser, administrator, or in other roles

• Step 9: The respondent replies

  for Time to Pay, for example. If they don't pay, you will have to go back to court and ask for a sheriff officer to have the decree or decision enforced. Only a sheriff officer can enforce it. You'll

• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.

• Check if you're disabled under the Equality Act

  Check the definition of disability for discrimination in housing under the Equality Act 2010

• Appealing a Housing Benefit decision at a tribunal

  How to appeal if your local council won’t change a decision about your Housing Benefit

• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought it.