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• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Taking legal action for housing discrimination

  What to consider before taking legal action for housing discrimination and what you're main arguments should

• Letter to challenge a parking ticket: parking on private land - you think the ticket is unfair

  Letter to challenge a parking ticket: parking on private land - you think the ticket is unfair This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland

• Problems with flatmates, sharers and subtenants

  Information on overcrowding in accommodation and taking in lodgers or subletting to subtenants

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Report human trafficking

  How to identify and report human trafficking if someone you know is a victim of trafficking

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Using a guarantor

  Using a guarantor This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales You might need a 'guarantor' so you can rent a place

• Human rights in Scotland

  Information about what human rights are and how they are protected by the law in Scotland

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment