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• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Finding a home to rent

  Help with finding accommodation to rent and information about accommodation and letting agencies and deposits and premiums

• Letting agents

  Information about the responsibilities of letting agents in Scotland to register and comply with the code of practice and where and how to complain if they don't

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Your notice period during redundancy

  Find out what notice pay you get and how long your contractual or statutory notice period should be, including if you get garden leave or pay in lieu of notice

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Check your parental rights as an agency worker

  Find out if you can take time off or get paid when you're having or adopting a child.