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• If a company stops trading or goes out of business

  Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements.

• Check you've been given the right sanction

  Find out what type of sanction you should get, how long it should be, where to get help with challenging a sanction and how to get more details

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits

• Challenging a Social Security Scotland benefit decision

  Find out how to challenge a benefit decision made by Social Security Scotland

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues.

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Young people and the law

  Find out about the age of criminal responsibility and the rights of young people in relation to the police and in criminal and civil proceedings