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• Contact an adviser in Scotland

  How to get advice from your local Citizens Advice Bureau or a helpline. You might be able to get advice in person, by email or phone

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues.

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the WCA50 form, so you can give the information you need

• School and pre-school education

  Overview and content list for school and pre-school education

• Deportation and living in the UK illegally

  Information about deportation and living in the UK illegally. Find out your options if you're living in the UK illegally and what to do if you're deported

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months