Search

• How to apply for a Best Start Grant payment

  Find out how to apply for the Best Start Grant and the evidence you'll need to provide. The Best Start Grant is a package of three payments - the Pregnancy and Baby Payment, the Early Learning Payment and the School Age Payment

• Step 7: Sending the Simple Procedure claim form and paying the fee

  Step 7: Sending the Simple Procedure claim form and paying the fee This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• If a creditor takes money from your earnings

  Information on how a creditor can take money from your earnings if you are in debt and how much they can take

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Coronavirus - if you're worried about working

  Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition