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• Get airline compensation for lost or delayed luggage

  What to do if an airline loses your luggage, or it’s delayed - claiming on your travel insurance and getting compensation from the airline

• Being forced to pay your debts

  Information for people whose creditors are taking legal action against them

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Animal problems where you live

  Advice and practical steps you can take if you have a problems with dogs or other animals in your local area

• Q5 - manual dexterity (moving your hands)

  Help to fill in Q5: manual dexterity (moving your hands) for your ESA application. Find out what this means and how to correctly complete the question

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract.

• Problems with your landlord

  This page provides tactical advice for tenants who have problems with their landlord, including harassment, access and finding out the identity of the landlord

• If your Universal Credit is reduced or stopped

  Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed