Search

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision.

• Step 3: Find out how you need to defend your eviction

  to Quit and then go to the sheriff court or the First-tier Tribunal to get an eviction order. Until they've got an eviction order from the court you don't have to move out. How you defend your eviction

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Get help with costs if you have a child or you’re pregnant

  Check what help you can get with the cost of living. This might include extra benefits and grants, free childcare, help with school costs and the Healthy Start scheme

• Pension Age Winter Heating Payment

  Find out more about Pension Age Winter Heating Payment, an annual payment to help older people with energy bills in winter. This benefit replaces Winter Fuel Payment in Scotland

• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal

• Check what you have to do in the ESA work-related activity group

  Find out what you need to do if you’re in the work-related activity group

• Help with legal costs

  Document covers sources of advice and help with legal costs from publicly funded and other legal help schemes in Scotland