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• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work

• Our history

  Read about the history of the Citizens Advice service since 1939

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• The Debt Arrangement Scheme in Scotland

  Information on when a Debt Payment Programme may help with debt problems, the advantages and disadvantages and what to consider before setting one up

• Resigning from your job

  Check your options before you decide to resign. Check the best way to resign

• If you're taken to court for money you owe

  Advice on what happens if you are taken to court for money you owe. Find out what to do, how to get legal advice and your options for responding to a claim

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Check if your employer's dismissal process is unfair

  Make sure your employer has a fair dismissal process and follows the Acas code of practice - and know when to challenge them if they don't